Terms & Conditions

I understand that Ghost Hunting with London Paranormal, Haunted History Walks and The London Ghost Festival are all sub-divisions of the London Paranormal Society/ Phantasmagoria Events (hereafter known as LPS/PA)

REFUND POLICY 2011

(a)  If a booking is cancelled by you:

Cancellations from your part up to 6 weeks before the event, you will receive 50% of the full balance. From 6 weeks from your event will result in no refund. This is to cover administration costs and deposit charges to our locations. Places are not transferable.

(b)   If a booking is cancelled by London Paranormal Society/ Phantasmagoria events and or its subdivisions. Very rarely, events are cancelled or postponed by London Paranormal Society/ Phantasmagoria events due to situations beyond our control or adverse weather conditions. If this occurs London Paranormal Society will make every effort to ensure you receive a full refund of payment or the opportunity to transfer your place to an alternative event if the capacity allows

1.       I agree that on receipt of payment, I have read and will abide by the terms and       conditions set out by LPS/ PA

1-        I, and other members of my party, abide the event age limit.

2-       I understand LPS/PA reserves the right to refuse admission.

3-       LPS/PA reserve the right to change, add, or amend to these terms and conditions at any time. They also reserve the right to change, add, and amend any part of the event at any time.

4-       Although we cannot foresee any problems, accidents / incidents do happen and all participants are advised to have their own third party liability insurance as our insurers have indicated that our public liability may not cover you during your visit to the location since it is outside our normal public access categories. LPS carries public liability insurance.

5-       LPS/PA  are not responsible for legal liability in respect of any costs, claims, damages, demands, penalties, actions, proceedings, suits, losses or expenses in respect of or arising out of the injury to or the death of any person, or damage to any property arising from your participation in the activity

6-       If anyone is suspects me of being under the influence of alcohol or under the influence of drugs during/ before the event, I will not be allowed to stay and asked to leave the premises immediately with no refund.

7-       Expectant mothers or clients recovering from major surgery or anaesthetic are strongly advised not to attend our overnight events. Should you still wish to attend you may be asked to sign a disclaimer

8-       LPS/ PA  will not be liable for any loss or damage to equipment / belongings to the participants during and after the event, even if caused by alleged paranormal activity.

9-       For  International events only:  I agree I and hold a valid UK passport and or relative passports and associated Visa’s if needed. I understand it is my responsibility to acquire all relevant documents. LPS/PA is not responsible in obtaining/ looking after/ loss of/ these

10-   For international events only: I agree myself and/or my party are responsible for all return airfares, transport to and from the oversees location and accommodation bills unless previously arranged in advance by LPS/PA

11-   We suggest persons travelling a long distance to our events should secure further accommodation for the following night or book transport home due to tiredness caused by the event. We do not accept any responsibility for any accidents or incidents caused after the event. TIREDNESS KILLS!

12-   Throughout the event you and your party will act in a sensible manner and will not cause harm or injury to anyone else, any animal, effect of property etc. LPS/PA/Location management reserve the right to ask you to leave if we should consider your actions to be in any way inappropriate or in any way anti-social towards fellow attendees, team workers, representatives to the location, otherwise you will asked to leave and the police will be called

13-   All luggage, clothing, equipment, vehicles and effects belonging to you or your party are your own responsibility. LPS/PA or the location is not responsible for the safe custody of participant’s property for its loss, damage or theft.

14-   Any event due to take place wholly or partially in the open air is likely to be affected by unsuitable/adverse weather conditions. In this case, LPS/PA reserves the right to relocate the event to an area which is under cover. In most cases all events take place, as it is your responsibility to bring suitable clothing and footwear to match the weather conditions for the time.

15-   You agree that if you have booked onto a public ghost hunting event which is also classed as a paranormal investigation. This event is not a TV programme; we cannot guarantee that paranormal activity will take place on the night of your stay. We advise our clients, paranormal activity is a rare occurrence, even though our location is reputable and been witness to such activity, it may or may not happen. Please note that all ghost stories, myths and legends about the locations are not fabricated by LPS/ PA however, although some are due to witness statements, many of the origins are not researchable and  have an unreliable validation.

16-   Events are conducted by LPS/PA and we hold no responsibility for any emotional, physical or other upset brought on as a result of participating in the event. You do so knowing that you know not of any condition, medical or otherwise that would preclude you from taking part in the event. You will agree that LPS/PA will be notified as soon as possible. Refund will only take place under the refund policy ( please see above)

17-   Your event ghost hunt event may include one or more team members who claim to be sensitive, psychics or mediums, whose role during this event is purely for entertainment purposes. Upon adhering to the terms and conditions upon receipt of payment, you agree that any perceived information, advice, predictions or comments made by the said psychics or sensitive’s should not be interpreted as factual or actual

18-   Ghost hunt events held by LPS/PA are classed as public ghost hunts or paranormal investigations. The public events are for solely entertainment purposes only and advertised as an alternative night out. LPS/PA do not make claims to be scientists, accredited parapsychologists or claim their viewpoint regarding alleged paranormal activity is the right way to think. LPS/PA remind you that we all have different opinions regarding supposed paranormal activity and life after death therefore, LPS/PA will not confirm or deny that if unexplainable activity occurs, it maybe paranormal. LPS/PA also suggest that the clients are responsible for their own decisions into whether they have experienced supposed paranormal activity or whether they believe in life after death.

19-   You agree that LPS/PA prices reflect the current competitive UK prices, and take into consideration the hire of the locations. LPS/PA prices may vary in accordance to the hire of the location LPS/PA endeavours to keep the prices as affordable as possible.

20-   You understand that LPS/PA team members will run the ghost hunting events; they will endeavour to help you sense any activity, operate equipment and try to answer any questions you may have, to the best of their knowledge.

21-   Most importantly you must understand we all have a different opinions concerning the paranormal – you have booked onto a ghost hunt event with the knowledge that sometimes our paranormal investigators, psychics or team leaders may sense, see or feel things you may not or agree with. This not a reflection on you or your own abilities. However, should you sense, feel or see something paranormal, our investigators, psychics or team members with look at all the possible causes – be that natural or unnatural, first. This is an investigation – we will look at all facts. You understand that LPS/PA will supply various gadgets associated with ghost hunting. We will give you a brief explanation on how they work – it is up to you, the client to use them at your will, unless otherwise stated by LPS/PA. LPS/PA does not state that the gadgets can ‘pick up’, ‘tune into’ or record spirits, ghosts and or other supposed paranormal activity. LPS/PA agree with parapsychologists that many of the gadgets are not ideal in capturing alleged phenomena and are often misinterpreted in the field.

22-   Lone vigils may happen on ghost hunts, according to the size of the location. You understand due to the number of participants, and length of event, not everyone will be able to experience it. LPS/PA will endeavour to try and fit everyone in throughout the night, however, should we run out of time, it is our policy to call it a day. However on some ghost hunt events lone vigils may not be able to happen.

23-   You agree that LPS/PA night vigils will include on average 15-40 ghost hunters, and on average 5-15 team members who vary in accordance to availability and LPS/PA policy. LPS/PA deserves the right to use various sensitive’s and paranormal investigators at chosen events. LPS/PA occasionally may use a guest psychic, or paranormal investigator and sustain the right to change the billing of the event due to the guests availability.

24-    LPS/PA is run by Ian Shillito. LPS/PA realises that a number of ghost hunters book onto the Ghost events in order to work with Ian as he has appeared on Most Haunted. Ian will do his utmost best to work will all of you throughout the night; however you agree that you will be put into smaller groups headed by other psychics, paranormal investigators. Ian will swap around during the course of the event.

25-   You understand that Ian Shillito may not be able to attend your LPS/PA event

26-   You understand that most  ghost hunt events will include a brief explanation about ghosts and hauntings, sometimes a group mediation, group and possible lone vigils and refreshment breaks. Please note that all group vigils run for approximately – 60 – 90 mins and will be lead by 1-2 LPS/PA team leaders (However should activity occur these times may be extended) Lone vigils will run approx; 10-15 mins. LPS/PA will supply basic refreshments, tea, coffee, biscuits, unless stated in the event breakdown on the site.

27-   Your event maybe filmed for our records, and you maybe asked to film a solo vigil. This footage may be included in a promotional video and appear on the net or as promotional material. Should you not want to be included, please inform an LPS team member ASAP.

28-   If you attend one the haunted history ghost walks, you understand all walks will continue during light rain, and only in extreme weather conditions will the event be cancelled. You will be informed by phone or email in advance on the day should this occur

PRIVATE BOOKINGS

1. In 2010, LPS/PA became partners with Events Incorporated. Any private or Large corporate bookings will now be passed onto this company, who will have their own payment/deposit requirements.

DISCLAIMER

1. It is LPS/PA policy to use "sensitive’s" and paranormal investigators, each having at least several years experience behind them. Each team member is vetted and interviewed before starting a trial period. Actors and tour guides are also given sufficient training

Please note: We offer an alternative night out and consider our ghost hunt events as investigations into supposed paranormal activity; with an emphasis on understanding the phenomena. However our events are fun, enjoyable and informative. We at LPS/PA envisage our events as vehicles for entertainment purposes only..

Thanks,

LONDON PARANORMAL / PHANTASMAGORIA EVENTS

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